Box Office

Phone: (616) 364-9000

Tickets for most DeltaPlex shows are processed through Etix and may be purchased:

  • Online by visiting our event calendar (convenience fees may apply)
  • At the DeltaPlex box office
    • 2500 Turner Avenue, Grand Rapids
  • At the Intersection box office for select events
    • 133 Grandville, Grand Rapids
  • Etix by Phone: 1-800-514-3849   (convenience fees may apply)
  • Grand Rapids Drive tickets may also be purchased at the Drive offices located in downtown Grand Rapids at 40 Monroe Center
  • Grand Rapids Drive season ticket packages and details please call: (844) GR DRIVE or visit the Drive offices at 40 Monroe Center

DeltaPlex Box Office Hours

Avoid convenience fees by purchasing tickets at the venue box office. Regular box office hours are Monday through Friday, 9:00AM to 5:00PM. The box office during non-event hours is located in the 2nd floor administrative offices. For more information and questions please call (616) 364-9000.

Box office event hours vary: visit the event calendar page for event box office hours

Payment Methods Accepted

Etix ticketed events accept cash and credit/debit cards (Visa, MasterCard, Discover, American Express).

Delivery Methods

Will Call
Will Call tickets can be picked up at the Will Call desk or window on the day of the event.  The purchase confirmation will indicate what time will-call will be open to pick-up tickets for the show. Ticket purchasers must present a picture ID, the confirmation number, and the actual credit card used to place the order when picking up tickets.  If you need to change the name of the person who will be picking up the tickets, please contact the box office by calling (616) 364-9000 or emailing

Print at Home
This delivery method allows you to print your tickets off from home at your convenience or to display them on your phone at entry.  If you don’t see a confirmation email, it may have bounced into your spam folder, depending on your e-mail filter settings.  Please only select this delivery method if you have the ability to print the tickets or have a compatible phone for viewing.  If the DeltaPlex has to print your tickets due to the inability complete independently, service fees will apply. Questions? Please contact the box office by calling (616) 364-9000 or emailing

Third Party Ticket Sellers

The DeltaPlex Arena is unable to guarantee the validity of tickets purchased unless they are purchased through our box office, affiliates or through Etix, the exclusive ticket provider of the DeltaPlex Arena & Conference Center.


The DeltaPlex Arena and Etix DO NOT issue refunds or exchanges. Dates and times are subject to change without notice. Etix tickets cannot be replaced if lost, stolen or destroyed and are valid only for the event and seat for which they are printed.

Powered by Rockhouse Partners, an Etix company.