BOX OFFICE HOURS
Open Monday through Friday – 10:00AM to 5:00PM
The box office is located in the 2nd floor administrative offices. For more information or questions please call (616) 364-9000
Event Line (616) 559-8000
Method of Payment
ETix ticketed events accept Cash, Visa, Mastercard, American Express and Discover Card. All other events are cash only.
The DeltaPlex Arena and Etix DO NOT issue refunds or exchanges. Dates and times are subject to change. Etix Tickets cannot be replaced if lost, stolen or destroyed and are valid only for the event and seat for which they are printed.
Group Discounts: Please firstname.lastname@example.org for more information on group discounts and availability.
BOX OFFICE TERMS
Ticketed patrons are welcome to wander anywhere within the building areas open to the public. Seating available for general admission is first come-first serve.
Separated General Admission
Patrons must buy tickets specifically for Floor Access (GA FLR) or Arena Access (GA Arena) and must remain in those specific areas during the show. However, they can wander within those areas. Note: Floor Access will usually be standing room only in this situation.
Patrons purchase tickets for a specific assigned seat.
Continental Rows are usually associated with Reserved seating events, and are the first few rows directly in front of the stage; these rows do not have any center-aisle breaks in them.
*Show set-ups are ALWAYS subject to change and many variables.
For General Admission events no special ticket needs to be arranged. If the General Admission event has spectator seating there are designated handicap accessible section(s) available. A DeltaPlex employee would be happy to assist you in locating these designated areas at the event. For a Reserved Seating event, please contact the box office at (616) 364-9000 with accessible seating requests and ticketing. In order to provide accessible seating for all guests who require it, one escort ticket is allowed per accessible seating guest.